Front Line Complaint & Conflict Resolution
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27/08/2018 @ 7:00 am - 8:00 am$20
Presented by SpringDale Neighbourhood Centre Inc.
Don’t get caught wondering, “What just happened?” ever again. Equip yourself with the processes, tools and strategies for all parties to find resolution in any complaint or conflict setting.
Presenter and professional mediator David Rackham shares everything he knows, gathered over 20 years of wide ranging experience.